I use Quickbooks Plus online version. The import invoice function doesn't work. Anyone knows is there another way to import invoice?

Good afternoon, marketing-us.

I want to make sure you're able to use the import invoice feature.

I recommend first clearing the browser cache. The cache's purpose is to collect older stored data to make loading pages easier. Sometimes if the cache becomes too full, it can cause viewing and performance errors within QuickBooks Online. Clearing it will get everything back up and running smoothly. For example, here's how you can do this in Chrome:

1. Click the three vertical dots in the top right corner.

2. Select More Tools, then Clear Browsing Data.

3. Change the time range to All Time.

4. Only check Cached images and files.

5. Click Clear data.

This link offers similar steps for other browsers: https://community.intuit.com/articles/1771586

Additionally, this article covers the ins and out of importing invoices.

Please don't hesitate to reach back out if you need assistance with anything else.