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July 29, 2023
Question

Is anyone else having problems pulling up invoices today, editing existing invoices, and creating new ones?

  • July 29, 2023
  • 1 reply
  • 3 views
I can get into my account but I can't access my invoices.

1 reply

Moderator
July 30, 2023

We're glad you stopped by the Community. We completely understand how any runtime issues with your program can cause disruptions to your business operations. We want you to know that we don't want you to experience this kind of situation.

 

We have received reports regarding missing invoices in the Invoices tab within QuickBooks Self-Employed (QBSE). We recommend reaching out to our QuickBooks Live Support Team to ensure that you are included in the list of affected users. At this time, we do not have a specific timeframe for the resolution of this issue. However, we want to assure you that our software engineers are diligently working to fix this issue. We will keep you updated via email as new information becomes available.

 

To contact support:

 

  1. Click the Help (?) icon, then select Contact Us.
  2. Type Talk to a human. Tap Continue.
  3. Choose which way you want to connect with us: Have us call you or Chat with us.

 

You can refer to this link about tracking your invoices using your QBSE mobile app as your workaround.

 

Moving forward, the articles listed below could be of assistance to you in managing invoices:

 

 

Should you require further assistance with any QuickBooks-related matters, please do not hesitate to visit us. You can utilize the Reply button below or make a new post in the Community. Take care!