Is anyone else having trouble with customers receiving invoices since they mad the change a few days ago? my customers no longer get the invoices i send.

I can help share some information about why your customers no longer get the invoices you send, @seffa.

Currently, our Product Team is working and investigating why the invoice emails are not being received by the intended recipients for some QBSE account owners. Also, a couple of users have reported this issue.

In the meantime, I suggest contacting our QuickBooks Self-Employed (QBSE) support team. They have tools to pull up your account on file. One of our representatives will assist you and attach your account to the investigation case. With this, you'll receive resolution updates to keep you informed.

Here's how to contact them:

1. Login to QBSE.
2. Click Help.
3. Select Contact Us.
4. Enter your concern about the invoices not being received by the recipients.
5. Hit Continue.
6. Click either Chat with us or Have us call you.
   
   

You can check our QBSE support hours for more details.

For now, consider exporting invoices as PDF. Doing this can help you send the PDF copy via your business or personal email by hand. Here are the steps:

1. From the Invoices window, click the Triangle button beside Edit/Send.
2. Select Export as PDF.
3. Rename and save it somewhere you can easily find, like desktop.
4. Hit Save.

Once done, go to your business/personal email to attach and send the invoice PDF copy to a recipient.

In addition, you'll want to consider processing customer earnings online later. You can check the Turn on payments section through this article for the directions: Create invoices in QuickBooks Self-Employed.

Let me know if you have other QuickBooks concerns. Anytime I can share information and help you. Stay safe and well.