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Tony-Miller
April 1, 2021
Question

Is there a way to get my A/P checks to print the account number on the checks? This use to print on them and it no longer does.

  • April 1, 2021
  • 8 replies
  • 68 views
No text available

8 replies

JasroV
JasroV
Level 8
April 1, 2021

Good day to you, Tony-Miller.

 

Printing account numbers on printed checks isn't possible in QuickBooks Online (QBO). As a way around, you can input it manually under the Memo field.

 

On the other hand, if you want the checks to be processed by the bank, you'll need to use the pre-printed voucher check. You can get it directly from your bank or order checks from us. Just visit this article to get our phone number: Order Checks, Tax Forms, and Other Supplies. 

 

I’ve also collected these resources that you can read for reference in printing your checks: 

 

 

If you need further assistance printing your checks or managing your account, you can always tag me in your reply. I’ll be around ready to lend a helping hand. Have a great day ahead!

Tony-MillerAuthor
April 1, 2021

That should be a fix QB needs to get on.  This should be standard on all checks printed, especially since QB supplies that box to fill in when setting up a vendor.  This online version has so many limitations (and now QB is no longer going to have the "app" available after this month...sad!).

    JasroV
    JasroV
    Level 8
    April 1, 2021

    I appreciate your prompt reply and for adding additional details, Tony-Miller.

     

    Account number entered in the Account no. field in your vendor’s profile should show when printed.

     

    I got some steps we can perform to isolate this issue. Let’s open your QuickBooks Online (QBO) account via a private window (incognito) and print your checks from there.

     

    Browsers save data cache to swiftly load the page faster on your next visit. When piled up, this causes unusual behavior and affects your QBO performance. Using a private window doesn’t save any cache files.

     

    Thus, this can help us verify the issue easily. To start, here are the keyboard shortcuts you can use in opening a private window:

     

    • Press keys: Command + Shift + N (Safari browser)
    • Press keys: Ctrl + Shift + N (Google Chrome browser)
    • Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)

     

    If you’re able to print checks with your vendor account number, I suggest clearing your regular browser's cache to refresh the system. If the issue persists, try using other supported browsers. That way, we can check if this is a browser-integrated issue.

     

    Let me also add this article that you can utilize in case you need to record a refund from your vendor: Enter a refund from a vendor.

     

    In case you have other questions in mind, you’re always welcome to share them with me. I’ll be around to listen and help you out. Keep safe! 

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