My accounts receivable (invoices) are included in my income. This duplicates my total income amount. How can I change this?

Hi there, @sbjconstructionl.

Yes, unpaid invoices will show up under your income when running your reports on an Accrual basis. I'm here to help you with customizing your transactions to get the result you need.

At this time, you can open your report on a cash basis to get the accurate total of your income. As stated above, accounts receivable transactions (overdue invoices) are showing up on an Accrual basis.

1. Open your QuickBooks Online account, then click on Reports at the left pane.
2. Look for Profit and Loss Detail, then open the report.
3. Filter the dates, then set the Accounting method to Cash.
4. Tap on the Run report tab to refresh the page.

For more tips about running and customizing reports in QuickBooks Online, you can open this article: Run reports in QuickBooks Online.

You can also skim through the topics from our help articles for more resources while working with QuickBooks in the future. Here's the link: Find QuickBooks help articles, Community discussions with other QuickBooks users, video tutorials, and more for QBO.

If you have any other questions about your invoices and income transactions, please let me know by adding a comment below. I'm always here to help. Have a good one!

Thank you @sbjconstructionl for posting this. I am having the same issue and I have gone through all the steps and I am still unable to clear the duplicate Accounts Receivable. I had this issue before and paid hundreds for a QB Accountant to remedy.

I have followed all the steps which "fixed" the issue last time, but it appears QBO has a mind of its own and my P&L is not accurate.

I need a real solution, maybe QB's can change the software to make this insanity stop.

Please advise.