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July 29, 2020
Question

My customer paid me 5 months in advance. I posted to his account. Where is his credit?

  • July 29, 2020
  • 1 reply
  • 3 views
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1 reply

JenoP
QuickBooks Team
July 29, 2020

Customer credits and other transactions will show in the customer's transaction list, Carolyn_Child.

 

Here's how you can find them: 

 

  1. Go to the Sales menu and proceed to the Customers tab.
  2. Click the name of the customer.
  3. Proceed to the Transaction List tab.
  4. Look for the customer's advance payment in the list.

If you want to record the advance payment as a deposit, follow the steps in this article on how to do it: 

 

 

The Community is always here if you have other concerns.