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1 reply

AlcaeusF
Level 14
July 31, 2023

Hi, radz.

 

I'm happy to inform you that this issue is already fixed. You should be able to see your invoices in your QuickBooks Self-Employed (QBSE) account.

 

Get email notifications whenever QuickBooks createsupdates, or resolves an incident by subscribing to our updates page. Here's how:

 

  1. Go to https://status.quickbooks.intuit.com/.
  2. Click Subscribe to Updates icon at the upper right.
  3. Enter your email address, then tick Subscribe via email.

 

However, if the issue persists, I suggest contacting our Support team. They have special tools that can pull up your account and check the cause of this behavior. They can also perform some troubleshooting steps if necessary.

 

Here's how to reach them:

 

  1. In QBSE, go to the Help (question mark) icon, then click Contact Us.
  2. Enter “talk to a human”, then tick Continue.
  3. Select which way you want to connect with us.

 

To check for our Support hours, please refer to this article: Contact QuickBooks Self-Employed Support.

 

I'm also attaching this link to help you manage QuickBooks Self-Employed (QBSE)-related tasks. Feel free to browse this page: View all help in QBSE.

 

Please let me know if you have additional questions about this or anything else. I'm always here to help. Take care.