nightmare with qb lately-- changing categories- like ai autocorrect is making things up. horrible- anyone else with similar nightmare?

This isn’t the experience we want to leave to you, @userID67.

If you’re currently managing your bank transactions, please know that QuickBooks automatically suggests categories to simplify and streamline processes. You can disable the Enable suggested categorization feature to prevent this issue in the future.

Here’s how:

1. Within your QuickBooks Online account, go to the Banking menu.
2. Select the Banking tab.
3. Click the Small Gear icon and uncheck the Enable suggested categorization option.

For your existing transactions, you can manually categorize them in the meantime to put them into the right accounts.

You also mentioned “ai.” Are you using a third-party app to automatically categorize transactions? If so, then it would be best to reach out to their support team for assistance and resolution.

I’m adding this reference to make sure everything is balanced and accurate: Learn the reconcile workflow in QuickBooks. It contains steps to modify completed reconciliation and ways to correct balance issues.

Please don’t hesitate to visit us here if you have any other concerns besides categories. I’m always available to help.