Occasionally an intuit pymt soln tran fee is not recorded automatically into my QBO. Why is this?

Hello there, lee, 

I’ll share some information why your QuickBooks Payments deposit isn’t automatically recorded in QBO.

It’s possible there’s no matching sales receipt or payment received on an invoice.

To help fix this, let’s first determine which payments were in the deposit. Here’s how:

1. Open the Merchant Service Center by selecting Gear icon at the top.
2. Choose Account and Settings.
3. Select Payments, then Manage Account.
4. Select Activity & Reports, then Deposits.
5. Choose your recent deposit to see the individual payments.

Then, let’s record the deposit in QBO. Here’s how:

1. Select the Plus (+) sign at the top, then Bank Deposit.
2. Choose the QuickBooks Payments section.
3. Match the payments in the list to the payments in the Merchant Service Center report.
4. Once you're done matching the payments to the deposit, select Save
5. Click Close.

To prevent this issue from happening in the future, please make sure QBO knows which account to record deposits to. Here's how you can do it:

1. Go to the Gear icon at the top,
2. Select Account and Settings, then choose Payments.
3. In the Chart of Accounts section, select the bank and expense accounts QBO should use.

For more details, you can check out this article: Some QuickBooks Payments Deposits Weren't Automatically Recorded.

The steps above will fix the issue when processing all your payments using QBO. I’m here anytime you need further assistance. I’m just one comment away, lee. Have a nice day!