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May 14, 2020
Question

Our company makes checks and sometimes cash payments. How can I change back to the regular paying options and not the new schedule your payment feature?

  • May 14, 2020
  • 1 reply
  • 1 view
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1 reply

May 15, 2020

Thank you for posting here in Community @billing64,

 

This feature is a new update in QuickBooks Online, and you're not able to change it to a regular payment option. However, I recommend contacting our QuickBooks Support to assist you to disable this feature. Let me walk you through the steps on how to reach our QuickBooks Support. Here's how:

 

  1. Go to the Help icon.
  2. On the bottom portion, click Contact Us.
  3. Type your concern, and select the Let's talk button.
  4. Choose either Start messaging or Get a callback.
  5. Enter the information needed in the fields.
  6. Click Send message or Confirm my call.

 

In case you'll need help pulling up the open bill report, refer to this link: Unpaid bills report.

 

Fill me in if you have any concern, I'm always here in the Community to help. Have a wonderful day!