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J
JH66
March 12, 2020
Question

P&L Challenge: Billable Expense Income (BEI). $ Value is in BEI, but some "straggling" BE are displayed in the detail expense line item list as well! Help!

  • March 12, 2020
  • 1 reply
  • 6 views
No text available

1 reply

J
JH66Author
March 12, 2020

So, some more details beyond what the fist text box would allow.

I am trying to close my books for 2019 and in review of my P&L by Customer, I noticed something I cannot resolve. There is a good amount of Reimbursable Expense Income properly indicated, but there are "straggling" line item expenses in the expense details below.

I have checked the set up for these stragglers, and I believe they are correctly set up with "Billable Expense Income" as the Income , and the related expense category in the Expense box.

I use the accrual method, and thought I may have overlooked billing for these items, but nope.. all of them have been invoiced and paid.

Any ideas?  I am near the end of my rope and I have a tax appointment on March 30th!  Eeeek!

 

Thank you in advance for your time to repond.

Cheers!

Michael K
Michael K
Level 4
March 12, 2020

Happy to help, @JH66.

 

To better assist, I'd like to gain some additional insight into your situation. Would you be able to provide a screenshot of the information you've provided here so that we can take a look to see what may be going on?

 

In the meantime, I recommend double-checking the categories on your expenses. Here's how:

 

  1. From the Profit & Loss by Customer report, click on the dollar amount of the expenses in question to open them.
  2. Under Category details, make sure you have the correct Category selected.

     

That's it! If you need to add new expense categories, you can check out: Add an account to your chart of accounts in QuickBooks Online

 

Let me know if you have any other questions by hitting that Reply button below. I'll be here if you need me. Have a great day!

J
JH66Author
March 18, 2020

Thank you.... yes, categories are selected and each of those categories seems to have the appropriate back end settings.. either indicating "billable expense" or on the other side, "billable expense income".

hmmmm...

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