QB just fraudulently stole money from my business account for a transaction with a pay pal payment I never authorized. I only take checks and Zelle payments

Hello there, seanwalters.

I recognize that every penny matters when running a business. I also want to ensure you're only paying the exact amount for the services you're using. Let me help ensure that your charge concern is addressed by the appropriate support channel.

Account-related issues such as billing, refunds, and merchant services require special handling due to the collection of personal data. That said, I recommend contacting our Payments Support Team.

Our specialists are equipped with tools to check the fee charged to your account. From there, they'll review your company settings and configure them to prevent the issue from happening again. 

Here's how to get the support details:

1. In your company, tap the Help icon in the upper right to display the support window.
2. Choose the Assistant tab and enter a brief description of your concern in the Type something bar.
3. Press the Get help from a human link to see more options.
4. In the How would you like to connect with us? section, choose Chat to initiate a conversation and Callback to speak with an agent

Please know that they're available from Monday-Friday 6:00 AM to 6:00 PM PT.  

For resources to guide you on how to handle any customer and sales transactions, check the following links:

• Topics about your company's income and customers
• Invoices and payments

In addition, the QuickBooks Payments Faq contains topics that will help users troubleshoot device issues, and process a refund request, to name a few.

Reach out to me again if you have any payment concerns or questions about processing fees (bank or credit card). I'll get back to make sure you're taken care of.