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July 30, 2023
Question

QB Online Self Employed. I can no longer see past invoices I generated. What happened? How do I view all past invoices?

  • July 30, 2023
  • 1 reply
  • 1 view
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1 reply

QuickBooks Team
July 30, 2023

I understand the importance of viewing the past invoices in QuickBooks Self-Employed (QBSE), lailanbressler.

 

Currently, we are investigating missing invoices from your QBSE account. Our engineer is working on resolving the issue.

 

I suggest contacting our QuickBooks Support Team so you'll be added to the list of affected users. This way, you'll get notified once there's a fix or an update about the investigation.

 

Here's how to reach them:

 

  1. At the top menu bar, click Assistance.
  2. Enter your Question.

 

In the meantime, you can use your QuickBooks Self-Employed mobile app to access your invoices. 

 

We appreciate your patience and understanding as we work diligently to resolve this issue as quickly as possible. I'm only a few clicks away from you if you require more assistance doing other tasks aside from your invoices. Have a great day.