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srmaur
January 29, 2022
Question

Quickbooks online mileage module not showing all my trips

  • January 29, 2022
  • 10 replies
  • 22 views

When I use Quickbooks online from my computer, the mileage module only shows about 10 trips on my screen.  But I have hundreds of trips.  Therefore, I cannot edit these trips or check them to see if they are business or personal.  However, my Quickbooks IOS app shows all of my reviewed and unreviewed trips.  Ironically, the Quickbooks online from my computer shows a bar graph with trips in January and February, but I can't see those trips in the list below the graph.

10 replies

ShiellaGraceA
Level 9
January 29, 2022

Thanks for posting, @srmaur.

 

I have some information about viewing trips. Currently, the option to view more than ten mileage trips is unavailable. I can see how your experience would help us provide a more customer-friendly interface. Rest assured, your idea has been shared with our Developers.

 

I'd also suggest sending a product suggestion through our site: Customer Feedback for QuickBooks Online.

 

On that page, you can also view the recently updated ideas added to the program.

 

In the meantime, you can browse our help content page. It has our general QuickBooks topics with articles.

 

I'll be around if you still have questions or concerns with mileage or trips, so don't hesitate to reply. Take care and have a nice day ahead.

 

 

 

 

srmaurAuthor
January 30, 2022

I am a little confused though. I'm not sure why any developer would ever create the mileage module and only allow the user to see the last 10 trips. How is a user supposed to go back to review the trips to categorize them as business or personal. Surely most users will log far more than 10 trips between the times he can sit down to categorize them all. If what you are saying is true (i.e. that only the last 10 trips can ever be seen), then this is a product management incompetence. I find it hard to believe that someone could have designed the interface so poorly. So can you please check again and see if this is indeed the case? Or, does it look like my software is just not working correctly?

Thank you very much for your help.

TirzahC
Level 4
January 30, 2022

Hello there,  srmaur.

 

Although having the option would be a great asset to QuickBooks, the option to do so isn't available just yet. However, I can see how beneficial this would be for you and your business, so I have personally submitted a feedback request to our Product Development Team. Our product developers review each new request and consider them for future updates. You may also submit your feedback/product suggestions straight to our product engineers for future update.

 

Here's how:

  1. Click the Gear icon.
  2. Choose Feedback.
  3. Enter your request/product suggestion, then click Next.
  4. Click Skip and send message.
  5. Select Feedback. 

 

I'm adding these articles as your guides:

 

For additional resources about QuickBooks, you can also check out the topics from this link: Find QuickBooks help articles for QBO US.

 

Feel free to leave a reply or post again if you need more help. You take care and have a great day.

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