Recording credit card payment QB adds it to the balance rather than subtract

Hello there, Mmiller2.

We have different ways to record credit card payments:

• Write a check

• Create a transfer

• Make a payment after reconciling your credit card

• Use banking download

To record it properly, let's make sure the accounts used are correct. 

If you'll choose to write a check, here's how:

1. Click the Pus sign (+) icon, then choose Check.
2. Click the Payee drop-down arrow, then choose the credit card's name (vendor name).
3. Click the Bank Account drop-down arrow, then choose the bank account from which the payment is made.
4. Enter the amount paid.
5. Under the CATEGORY column, choose the credit card.
6. Click Save and close. 

For more information, check this article: How to record credit card payments.

Let us know if you have other concerns. Have a good day! 

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@mmiller2 wrote:
I have tried to post the payment as an expense, bill payment and transfer from operating bank account to credit card account . QB add it to the balance of the credit card account rather than subtract it. How should I handle the payment to the credit card account .

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Paying a bill is not an expense, it is just paying down a debt, money you borrowed

on the payment use the credit card account as the expense (reason) for the payment