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B
Borhan
November 13, 2022
Question

Shopify to QuickBooks Online

  • November 13, 2022
  • 1 reply
  • 8 views

Here is looking Invoice # 41360 in Shopify amount 750 & after sync in QBO same invoice looking 390600 also customer has changed, how it's possible? Also same problem in another images (Invoice amount & customer). This is not first time, also we had facing problem same type in pre

1 reply

R
ReymondOModerator
Moderator
November 13, 2022

I've got you covered, @Borhan.

 

When integrating Shopify with QuickBooks Online (QBO) it'll automatically import your sales, order details, and inventory into your account. The way they are reported depends on the third-party provider. Thus, it would be best to contact Shopify technical support. That way, they can perform further investigation and help correct the transactions.

 

Here's how:

 

  1. Go to Apps on the left side menu.
  2. Search your app in the My apps section and click it to open.
  3. Tick the Action drop-down and choose Support.


If there are no similar reported issues on their end, I'd suggest getting in touch with our QuickBooks Customer Specialist. 

 

To learn more about Shopify integration, check out these links:

 

 

I'm just one click away if you need a hand with syncing data or any QBO-related concerns. I'm always here to help. You have a good one. 

B
BorhanAuthor
November 13, 2022

Thank you

M
mv32
Level 8
November 13, 2022

You're always welcome, @Borhan.

 

Please let us know if you have other QuickBooks concerns. We're always here to help you more. Take care always.

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