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July 30, 2023
Question

Since the most recent update all of my invoices have disappeared? i'm using the online version of quickbooks self employed

  • July 30, 2023
  • 1 reply
  • 5 views
when I click on invoices there is nothing there.

1 reply

QuickBooks Team
July 30, 2023

I understand that all your invoices aren't showing under the invoices section, @speakucreative. 

 

For the time being, there are specific cases or ongoing investigations regarding invoices in QuickBooks Self-Employed. 

 

Out engineering team double their time to settle the issue as soon as possible. As a workaround, we can view invoices using QuickBooks Mobile app.

 

Moreover, I suggest you contact our support team so they can add you to the implicated users.

 

Please see the steps below:

 

  1. Sign in to QuickBooks Self-Employed.
  2. Go to Help.
  3. Select Contact Us.
  4. Enter your concern, then select Let's Talk.
  5. Choose a way to connect with us: Get a callback from the next available expert.

 

You can also visit this page if you need help in the future. You can search for any related topics here: View all help.

 

I'm here to provide information and assist with revenue and fees topics in QuickBooks Self-Employed. Feel free to ask. Have a great day!

August 2, 2023

Now invoices are viewable again but I am missing random invoices.