Sync With Paypal Vs Connect to Paypal. There are no mapping settings as the documentation suggests and I'm getting a lot of "Uncategorized Expense" items

Thanks for reaching out to the Community, hhcdiesel.

QuickBooks assigns any expenses or checks that had no account entered into the Uncategorized Expense account. That’s why items are showing in that category.

To fix this, choose the correct category for these transactions. Here’s how:

1. Go to the Expenses menu on the left panel to choose the Expenses option.
2. On the Expense Transactions page, choose the entry you’re working on.
3. Then, click on the drop-down for Category to select the account you want to use.

If you’ll be using the same category, classify them by batch. The steps are simple and easy.

1. Go to the Expenses menu on the left panel to choose the Expenses option.
2. On the Expense Transactions page, choose the entry you’re working on.
3. Mark the boxes of the expenses you'd like to classify and click the Batch Actions drop-down list.
4. Tap the Categorize selected option and then choose the appropriate category.
5. Once done, click Apply.

In regard to your other concern, the information received by QuickBooks Online is all dependent on what  PayPal shares with us. The mapping of transactions is based on the app’s settings.

To properly categorize these entries, I recommend you get in touch with PayPal’s customer service. One of their specialists can help configure the settings of the app and make sure transactions downloaded into QBO are classified to the correct account.

You can reach them by visiting this page and then go to the Contact section to see the phone number: Connect to PayPal.

Let me share the Connect to PayPal FAQ guide. It provides a breakdown of articles about the processes you can perform using the app. From there, you’ll see the complete list of features available in the product.

Reach out to me if you have any other concerns or clarifications. I’m always ready to answer them for you. Have a good one.