The site wont allow me to submit my personal info such as address and ssn. Can you help me fix this issue?

Glad to see you here in the Community, @sosaj91-gmail-co.

I'm here to ensure that you'll be able to submit your personal information for QuickBooks Self-Employed.

To start with, I'd like to know what are you trying to do before encountering this issue and if you received an error message. Any further details would be a great help for me to narrow down this matter.

For now, to isolate this matter, I recommend accessing your account or the site on a private window and submit your personal information from there.

Web-based platforms like QBSE collect cache files (cookies) to save you time when loading repetitive data and images. These files can often become outdated or corrupted, causing issues like the one you've explained.

You can open a Private Window in all supported browsers using the corresponding keyboard shortcut below:

• Chrome: Ctrl+Shift+N
• Internet Explorer: Ctrl+Shift+P
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

If you're now able to submit the information, you can now go back to your regular browser and clear its cache. This eliminates unnecessary data and refreshes your data.

However, if you're using a mobile device you can clear your app's data by following these steps:

For Android:

1. From More Options ⋮, select Settings.
2. Select on Refresh Data.
3. Choose Yes.

For IOS:

1. From the Menu ☰, select Help & Feedback.
2. Select on Refresh Data.
3. Press on Refresh.

To give yo more tips in fixing app-related issues in QuickBooks, please see this link: Here are some quick steps to fix most app-related issues.

Lastly, I'd like to share this article about filling out a W-9 form in QBSE for your guide in case this is what you're trying to accomplish: Learn how to sign in to QuickBooks Self-Employed to get your 1099-MISC.

Please get back to me if you're referring to something else or if there's anything else that you need. I'll be right here to assist you. Have a good one!