We have a separate community support site for application developers of QuickBooks Online, @GK9. I suggest posting your concern to the Intuit Developer Support community. Our software engineers can help you access your data to fix your concern.Here's how:Sign in to the Developer Support page.Choose QuickBooks Online.Click Ask a Question.Meanwhile, I'll be adding this Community resource in case you've got other QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles. I'll be one comment away if you have other queries. Just tag my name in the comment section below. Keep safe always.

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GK9

Question

URGENT: QBO API broken for updated GUI on SunTrust Online Cash Manager. The new UX fails to connect credit card accounts to QBO customers. Intuit dev, please fix ASAP.

Forum|Forum|5 years ago
September 10, 2020
1 reply
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QuickBooks Online

Rubielyn_J

Level 8

We have a separate community support site for application developers of QuickBooks Online, @GK9.

I suggest posting your concern to the Intuit Developer Support community. Our software engineers can help you access your data to fix your concern.

Here's how:

Sign in to the Developer Support page.
Choose QuickBooks Online.
Click Ask a Question.

Meanwhile, I'll be adding this Community resource in case you've got other QuickBooks concerns such as setting up payments, managing your income and expenses, running reports, etc. Please refer to this article for more details: Community help articles.

I'll be one comment away if you have other queries. Just tag my name in the comment section below. Keep safe always.

GK9Author

Hi @Rubielyn_J thanks for your reply. I am not a developer. I am a QBO customer and business owner. There is a bug in the application and Intuit "Help" directed me to post a question in the support forums. Alas, here we are. As such, I am unable to post/share this issue in the developer community you have linked. We need someone at Intuit Dev to look into this and create an incident.

Thanks,

Grant

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