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February 14, 2020
Question

What is the "Customer" field for and how is it used when creating a Purchase Order in Quickbooks Online?

  • February 14, 2020
  • 7 replies
  • 40 views
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7 replies

MaryLurleenM
Level 6
February 14, 2020

Good day, abid,

 

The Customer field on the purchase order is used when it is billable to a customer/project. If you want to associate a PO as billable to a customer, select the customer on that field.

 

Furthermore, if you copy an estimate to a purchase order, make sure to select the same customer in the Item details section.

 

To keep track of your purchase orders, you can run these reports:

  1. Select Reports on the left pane.
  2. Scroll-down to Expense and vendors.
  3. Select any of the following reports to run or customize them:
  • Open Purchase Order List
  • Open Purchase Order Detail
  • Purchases by Product/Service Detail
  • Purchases by Vendor Detail

Check these articles to learn more about purchase order in QuickBooks Online: 

If you have additional questions about purchase orders, don't hesitate to leave a reply. I'll gladly answer them for you.

abidAuthor
February 14, 2020

Thank you for the information.  I was hoping it would do more than that.  There are times we create purchase orders for equipment that will be installed at a specific customer site.  But, we do not invoice the customer for these items because the cost was included in the overall contract.  So given this, I still want these expenses to show up under the customer when we generate "P&L by Customer" reports.  Currently, that is not happening.  How can I do that?

Anna S
February 14, 2020

Good evening, @abid.

 

With this unique issue, I recommend getting in contact with your accountant for the best solution. Your accountant will be able to give you the best advice on how to record the expenses without creating a separate expense for the equipment. This will ensure your books are correct and the expense shows up on your Profit and Loss report.

 

Feel free to hit the Reply button if you have any other questions or concerns. Best wishes!