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June 17, 2024
Question

When accepting payment on an invoice, I entered the incorrect amount.

  • June 17, 2024
  • 1 reply
  • 5 views
I acceptance to another. I.e. from credit card to bank.deposited and changed from one

1 reply

Level 9
June 17, 2024

I will help you correct the invoice payment to ensure the accuracy of your records, Raymund.

 

You can delete the payment with an incorrect amount and enter the correct one instead.

 

To delete an invoice payment:

 

  1. Go to the Sales menu and choose All sales.
  2. Find the invoice payment and click on it.
  3. In the payment transaction window, click the More actions dropdown and select Delete.
  4. In the confirmation window, click Delete.

 

On the other hand, may I ask where the payment originated, how it was processed, and the final destination of the funds? Any additional information will help me offer an accurate solution.

 

In addition, you can provide your customers with statements that summarize their invoices, payments, credits, and account balances: Create and send customer statements in QuickBooks Online.

 

I'd appreciate it if you could update me with additional details. I'm here to provide further assistance in managing your QuickBooks invoice payments.