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March 24, 2024
Question

When entering a expense cant see the amount im entering

  • March 24, 2024
  • 1 reply
  • 3 views
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1 reply

QuickBooks Team
March 24, 2024

I am here to assist you in resolving any issues you have while entering expenses in QuickBooks Online (QBO), @jdconstruction.

 

Firstly, it's important to ensure you have a stable internet connection. If the problem persists, we can proceed with troubleshooting steps to address this issue.

 

Sometimes, numerous cached files can cause unusual browser behavior. Let's access QuickBooks Online through a private window.

 

Here are some key shortcuts for accessing a private window:

 

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

If you can now see the amount you enter when adding an expense, the root cause of this issue must be from your regular browser. I recommend clearing your browser's cache or using another supported browser as an alternative.

 

For future reference, I've added these links to help you perform future tasks in QuickBooks:

 

 

If you have any questions or problems with entering and managing expenses in QuickBooks Online, feel free to leave a comment below. I am here to assist you. Have a great day!