Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
May 7, 2020
Question

When I pay a vendor bills QBO automatically applies vendor credits, even though settings is checked to not automatically apply credits. Does anyone else have this issue?

  • May 7, 2020
  • 1 reply
  • 3 views
No text available

1 reply

Rustler
Level 15
May 7, 2020

in menu gear>company settings>automation remove the check mark to automatically apply vendor credits

May 7, 2020

I don't want the credits applied.

Anna S
May 7, 2020

Hi there, @diane-mhcontract.

 

I hope you're enjoying this beautiful day. If QuickBooks is applying your vendor credits, I recommend checking your setting to make sure the option is turned off. The steps below will show you how:

 

  1. Go to the gear icon and select Account and Settings.
  2. Choose the Advanced tab and click in the Automation section.
  3. Make sure the box beside Automatically apply credits is not checked and press Save.

 

The feature may also not be working if your web browser has collected a lot of browsing data through your cache and cookies. This means you'll want to clear your cache and cookies to ensure a faster browsing speed and to make sure the feature is working when you have turned it off. I've included a few links below that will show you how:

 

 

Now you'll have a faster web browser, and your vendor credits won't apply to your vendor bills. 

 

I'm only a few clicks away if you have any other questions. Take care.