When I try to enter a NEW Vendor credit, the page that opens shows a "date paid" box. Then my credits aren't showing up when I go to pay bills?

Hi there, @lynne@lucianosbo.

I'm here to ensure you're able to apply the vendor credits.

To apply the existing credit to an open vendor transaction, let's use the Pay Bill feature. Here’s how:

1. In the left menu, click the + New button. 
2. Select Pay Bills.
3. Choose the vendor from the list.
4. Once selected, the vendor's existing credit populates on the Credit Applied column.
5. Click Save and close to apply the credit to the vendor open balance.

But if the vendor credit is still not showing, let's run the Transactions History of the credit to see if it's applied to a bill. 

1. In the left menu, click Reports.
2. Type in Transaction List by Vendor in the search field.
3. Click the Customize button. 
4. Set the Report period. 
5. In the Rows/Columns section, click the Change columns link.
6. Select Date, Transaction Type, Num, Account, Amount, and Open Balance. 
7. Go to the Filter section and pick Vendor Credit as Transaction Type.
8. Put a checkmark on the Vendor box and choose the specific vendor.
9. Click Run report.

From there, you'll see if there's still an available credit on the vendor's account. 

For more details, refer to this article: Enter bills and record bill payments in QuickBooks Online.

In case you want to run a report on all the money paid to a vendor, here's a resource you can check for guidance: Run a report with vendor totals.

Let me know if you have any issues after following those steps. I’m always here to help. Have a good one!

Thanks for your response and help. I ran the report and it shows the two credits in question as still open. However, when I go to "Pay Bills" for this vendor, the credits are not showing up???

When I entered them, the "New Vendor Credit" screen wanted a "Date Paid." I don't know why that is there because I don't think they are paid until they are used?