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August 20, 2020
Question

When we send invoices out, our clients can only pay up to $49,999.99. We need them to be able to pay the entire bill through the link. How can we fix this?

  • August 20, 2020
  • 1 reply
  • 3 views
No text available

1 reply

MarsStephanieL
Level 6
August 20, 2020

Hi there, @kregg-everett-ic.

 

There may be a deposit limit, that's why your client wasn't able to pay the whole amount. You can discuss this with the merchant services. They'll be the ones to increase the amount of the limit in your QuickBooks Payment account. 

 

You'll see the updated phone number in this article: Contact Payments Support

 

For more information about the deposit limit in QuickBooks, please check out this article: Find out when QuickBooks Payments deposits customer payments.

 

Please tag my name if you have other concerns or questions. I'd be happy to answer them for you. Take care.