Why does SOS Inventory and QB not communicate all information? When sync the SOS Inventory shows invoices sent, but QB tells us no invoices sent? What are we doing?

Hello there, mdeal.

While the Community can provide answers and troubleshooting solutions to specific questions, there are certain things that only our Intuit Developers can give information regarding a unique concern.

We have a separate forum where you can interact with the developers, product experts, and engineers about software, QuickBooks API concerns, Product integration, or developer license-related questions.

I recommend that you sign up and post this question there. They have the tools and resources available to assist you in resolving your concern.

1. Got to: https://help.developer.intuit.com/s/
2. Choose your QuickBooks product.
3. Tick the Ask a Question button.
4. Click Sign In.
5. Enter your Intuit login credentials.

In addition, I also recommend contacting the SOS inventory support team. They have tools that can check if there's an ongoing issue with syncing invoices to QBO. They can perform some troubleshooting steps if necessary.

Moreover, I'm adding these articles that tackle managing inventories in QBO for future reference:

• Set up and track your inventory in QuickBooks Online.
• Track inventory manually in QuickBooks Online.

Please let me know if you have additional questions about this or anything else QuickBooks. I'm more than willing to assist. Take care.