Why doesn't the quantity or rate show up on a printed invoice?

I am here to assist you in printing your invoice, @cwebster610-gmai.

If you're using the QuickBooks billable expense feature or QuickBooks Time, we have an ongoing investigation for this (INV-93889) in which quantity and rate don't show on a print invoice. In this case, I recommend reaching out Contact Support team to add you to the list of affected users. You'll receive an email once a fix or a solution is available. 

First off, you can try updating your Adobe Reader/Acrobat as a workaround if the quantity and rate aren't visible on the print preview. Secondly, let me guide you to basic printing troubleshooting steps:
 

1. Make sure the cable that connects your printer to your computer is securely plugged in.
2. If your printer is plugged into a USB hub, unplug the printer cable from the hub. Then, plug the printer cable directly into a USB port on your computer.
3. Turn off your printer. Wait 30 seconds, and then turn it on again.
4. Try to print the invoice again. 
   

When this works, I'll leave you these articles as guides for receiving payments in QuickBooks Online:

• Receive payments directly in QuickBooks
• Take and process payments in QuickBooks Online with QuickBooks Payments

Feel free to reply if the issue persists or if you have further concerns about invoices in QuickBooks. We are always here to assist you. Take care.