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July 30, 2023
Question

Why don't I see my invoices?

  • July 30, 2023
  • 1 reply
  • 3 views
When I go to Invoices page I don't see any of my past or pending invoices.

1 reply

Level 9
July 30, 2023

 It's nice to see you again in the Community forum, fsoysal. I'll be sharing details about being unable to see any past or pending invoices on your QuickBooks Self-Employed. Let me also route you to our support team to assist you further on this matter.

 

The mentioned concern above has been recently tagged as an ongoing issue. That's the reason you don't see any invoices on your end. Our product engineers are presently working to fix this as quickly as possible.

  

Then, I suggest contacting our QBSE Support Team so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive updates through email once the issue is resolved.

 

Here's how:

 

  1. Go to Help (?) icon and select Contact Us. If you’re using the QuickBooks Self-Employed app, click the + button and select Ask QB Assistant.
  2. Enter “talk to a human”, then choose Continue.
  3. Select which way you want to connect with us.

 

You can refer to this article for more information: Contact QuickBooks Self-Employed Support.

 

Lastly, open to this article if you need more help in managing your invoices in QBSE: Create invoices in QuickBooks Self-Employed.

 

If you have a follow-up or other questions related to your invoices, please leave a reply in the comments section below. I'm still here to help you more, fsoysal. Have a nice day!