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June 7, 2020
Question

Why have my payment options for my customers disappeared in the last 48 hrs?

  • June 7, 2020
  • 1 reply
  • 1 view
No text available

1 reply

Level 9
June 7, 2020

Hi there, jfeltonicelabs.

 

Since the payment options for your customers disappeared in the last 48 hrs, I suggest contacting our QuickBooks Support Team. They have the tools to pull up your account to investigate why the option is missing.

 

Here's how to contact them:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about the payment option disappeared.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

7. Select how you want to contact them and fill in the information.

 

Please check this article on how to deposit customer payments into your bank account quickly: Get an instant deposit in QuickBooks Online.

 

You can also click this article to see the different ways you can send invoices to your customers in QuickBooks Online: Send an invoice.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.