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October 20, 2023
Question

Why is QuickBooks sent me a link so that I could collect my pay said it was free and proceeded to charge me $20 a month join a class action to stop this fraud

  • October 20, 2023
  • 1 reply
  • 8 views
Hey why is quick monks sending me a link so I can get paid for my employer for free and then proceed to charge $20 a month for it that's not free

1 reply

Level 6
October 20, 2023

Thanks for bringing this to our attention, tommydkuttz.

 

Beforehand, I'd like to ask for some details to help me get on the same page. Have you purchased your QuickBooks Self-Employed subscription? If not, it could be that you've accidentally subscribed to it instead of using our free trial version. Thus, you'll be charged 20$ per month.

 

Also, the link you're referring to seems to be a setup for direct deposit when collecting payments. This reference can give you more insights about sending direct deposits to your contractors: Get direct deposits from your clients in QuickBooks Self-Employed.

 

Moreover, I'll add this helpful article to give you information if you've suspected this link to be part of phishing, spam, spoofing, or hoaxing activities: Identify suspicious activity, phishing scams, and potential fraud

 

Also, you may need more details about the charges to your credit card or bank account. If you don't recognize it, here's an article you can refer to to check where it came from and why: Understand Intuit charges on your credit card or bank statement.

 

Keep in touch if you need anything else to manage your account. I'll be right here to answer them for you. Keep safe always.