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May 6, 2025
Question

How do I get help? I received an email stating I need to submit more information for processing taxes, but there is nothing listed for what information to submit.

  • May 6, 2025
  • 1 reply
  • 8 views
No text available

    1 reply

    QuickBooks Team
    May 6, 2025

    Dina, let's stay alert to phishing emails that request our personal identification information. We should carefully examine the email you received to determine if it's legitimate or not.

     

    Let me offer some advice on how to identify suspicious emails to protect us from falling victim to these schemes. These emails can take various forms and are often highly convincing. Here are some pointers on how to verify if an email is genuinely from Intuit:

     

    • We’ll never ask for your personal info in an email.
    • Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
    • Any link we send you in an email will always be for an intuit.com address.

     

    You can check out these links for more details about it:

     

     

    Additionally, if you require further help in identifying the email you received, you can reach out to our QuickBooks Support Team during their support hours.

     

    We're here to assist you with any further questions or concerns you might have before responding to the email you've received.