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April 4, 2019
Question

Customer paid with a different exchange rate to invoice resulting in a balance on invoice for exchange rate differences. How can this be cleared retrospectively?

  • April 4, 2019
  • 1 reply
  • 3 views
No text available

1 reply

Level 8
April 4, 2019

Hello julie-woodhouse,

 

Could you please send us a screenshot of the invoice and the payment?

 

Thanks,

 

Talia