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February 14, 2020
Question

Hi - does anyone else use Stripe integration and have an issue where QuickBooks sends a duplicate invoice requesting payment ? This duplicate is not in all transactions

  • February 14, 2020
  • 1 reply
  • 1 view
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1 reply

Level 14
February 14, 2020

Hello wayfarereventing, 

 

Thanks for reaching out to us on the Community page,

 

Having looked into this it would be a case of getting in touch with stripe to see why it is posting the transactions twice, we are thinking that it is getting stuck somewhere between the communication of stripe and quickbooks when it sends the first invoice and thinks it hasn't sent so sends it again. I would defiantly speak to sprite about this issue you are experiencing .