My bank transactions aren't loading (one bank is the other isn't) - and why can't you provide a UK help number

Let's get your transactions downloaded, kat31.

Which bank are you trying to update? Did you encounter any errors? If you have, the following articles list different bank error codes and detailed troubleshooting steps to resolve them:

Fix banking error 106

Fix banking error 185

What to do if bank transactions won’t download or there's a bank error

In the meantime, let's perform a few manual updates. Here's how:

1. On the left navigation menu, click Banking.
2. Choose Banking.
3. Click on Update in the upper right. QuickBooks begins updating your account.

If you're still unable to download new transactions, as a workaround, you can manually bring in the transactions into your QuickBooks Online using a WebConnect file. You can get the detailed steps in this article: Manually upload transactions into QuickBooks Online.

Additionally, if you need to discuss sensitive information, you can always get in touch with our QuickBooks Support.

Let me know if you need more help with downloading your transactions in QuickBooks. I'll standby to help you out. Have a good one.