My logo uploads but doesn't save or appear on my invoice, why is this?

Thanks for visiting the Intuit Community, cordevservices,

I have checked this issue here in our system, and we have received reports from others users getting the same challenges about missing logo.

We have already submitted a ticket about this issue in which our engineering team is currently working on a resolution.

In line with this, I invite you contacting our QuickBooks Customer Care support. They can add you to our notification list so you can stay updated. We’ll email you once more information becomes available.

Here’s how to reach them:

1. Click this link https://help.quickbooks.intuit.com/en_GB/contact.
2. Choose the QuickBooks Product.
3. On the Contact Us page, select a topic.
4. Click on Get Phone Number button to see the support number.

Please let me know if there's anything else you need help. I'm always here to help. Have a great day!