Thank you Clay for trying to assist me. I tried emailing myself a mock different template and it appears you may be correct that I have a broken template. My cover email is still showing a due date but with the mock email it shows a 30 day due date which is what I selected with net 30. I spent a lot of time creating a custom invoice template for our business with the help of your on the phone support staff. Is there an easy way to copy my information into a new template without having to recreate the entire invoice? Also is there anyway not to have any due date show up at all on the cover email? I'm frustrated trying to bill my customers and fix all these issues so I really appreciate your assistance. So far QuickBooks Pro has not been as easy of an accounting program as I had hoped it would be. Thank you.
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I am so frustrated with having this issue. I have gone thru all the steps and my past due keeps showing up on my invoices. It doesn't print when I print the invoice, it's just very annoying. The issue I am now having is when I send an invoice to my customer the email note that is from Quickbooks (cover email) keeps printing in red the due date on my cover email. The red due date is the service date I typed on the invoice, not the due date. How do I fix this? I have attached a screen shot to show you what I am experiencing. Thank you! I had trouble attaching the file. Here is what is showing on the cover email. The due date printed in red is actually the service date not the due date. How do I delete this from future cover emails? Invoice Due:11/06/2018 146 Amount Due: $82.02
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