I work for a company where every month they do a month end closing and then you can no longer edit the transactions that existed prior to the data being locked. I have a slew of bills that were entered erroneously by my predecessor that should not have been, as they were paid with a credit card which is handled with a journal entry at the end of the month. I cannot delete or void these bills, or the credit memos since they are locked and the closing password is needed and this is not allowed by my employer. What is the best way to handle these and get them off of my unpaid bills report? Should I create a fake credit memo to apply them against, or in the case of the credit memo, create a fake bill?
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I work for a company that closes out the month and once that month is closed, no transactions may be adjusted in any way, it is locked down. There are some payments that were posted as received by a temp, but were never applied to the open customer invoices. the entire payment is currently sitting on account as a credit. The aging report is a nightmare, since the customer did pay, but due to the month end closing, I cannot apply the payment to the open invoices as QB will not allow it. I thought I could create a journal entry to reverse the payment that is sitting on account, however even after doing that QB will still not allow me to apply the journal entry to the credit. How do I handle this?
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