A couple days ago I connected a new credit card account to QuickBooks. It seems it was added successfully, but it won't pull in bank transactions. If you look at the following image, it shows the correct balance, $88.70 is the current balance on the card, however it won't pull in any of the transactions. When I connected the savings and checking accounts previously, it pulled in all the past transactions up to a certain date. For this card I had the "max available" transactions option selected when connected it. I waited a few days and have hit the update button many times. I disconnected the account and tried reconnecting it. This time I chose to bring in all transactions from this month (the card is only like a week old) instead of max available, just in case it made a difference, but it didn't. The bank account is Chase, if that matters. I'm not getting any sort of errors or anything in QuickBooks and when I look in the Chase account there are no security notifications or anything, and QuickBooks is listed under the linked apps and websites tab. It looks to be working correctly, except for the fact that there are no transactions to review.
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I have just started using Quickbooks Online, which is a lot different than the Quickbooks Desktop I've used in the past, and I have some questions about bills and expenses. I've read bills are for things that have to be paid still, and expenses are for things that are already paid, such as credit cards. I can't figure out what to do about POs paid on credit cards. We like to have our POs connected to bills and such. So if we purchase something on terms, I simply do the copy to bill so it's linked, and then it shows up in the Quickbooks Bill Pay. If we pay for office expenses on a credit card, I was waiting for it to roll into the bank and then I add the expense from the reconciliation screen. (Right now it all shows as one account because our "credit" card is actually a Visa debit card.) So to get to the actual problem, we made a PO to purchase something from a vendor to resell to our customers. We paid for it on credit card, but we really didn't want to put it as an expense. We just don't want it unlinked showing up as an expense with the gas and office supplies. Here is what I just started doing as a solution: I copy the PO to a bill, then I remove the bill from the Bill Pay (marking that we pay this vendor outside of online bill pay), then when the charge rolls into the bank I link the bill to the charge. It seems to be working just fine, however it puts down that it's paid by check, with no way to change it. Right now that doesn't bother me too much, because it is pulling from our checking account. I do worry that in the future when we get a "real" credit card this will mess things up with our balances, from showing it's paid with check. We have multiple vendors we purchase from with credit card only. So the question is, how do you record purchases made on credit card that should be linked to a PO? Thanks in advance!
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