I am using payroll advanced services to process payroll and pay payroll liabilities. The program has stopped including the companies portion of the social security liabilities in my quarterly 941 submittals leaving my company with a balance due each quarter. I've checked the payroll list and confirmed this liability, I've checked the company details box in the paycheck detail, and I've run a payroll summary for each quarter in question. All show that quickbooks is tracking and calculating this amount, it's just not being included on my 941. How can I fix this?
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