I'm shopping for an alternative. I find it extremely insulting and offensive that Intuit gives fake answers that aren't even related to what we are asking for just so they can mark the case/complaint resolved. In other words, shut us down so they can keep the new sales coming in. I will post what I intend to switch to once I narrow it down. There is one I am pretty excited about but waiting for a Demo that I scheduled for next week.
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I'm leaving you Quickbooks!! I've been using QBO for the past 25 years. for the past 5, we've been using on-line. I have asked and commented REPEATEDLY that i need to have a cost column while creating estimates. It is absolutely essential that I can see my items cost, Mark Up, Sale Price. This allows me to adjust my pricing without getting hurt. Today was the straw that broke the camels back. I lost a $126,000.00 sale because I accidentally quoted too high as a result of not having this feature. The impact on my bottom line due to the lost deal/profit is unforgivable. I'm livid! I read these posts and answers to them and you just keep pretending like you don't understand what we are asking for and repeatedly offer non-solutions to what is a very frustrating issue. Why couldn't you simply state that the feature we are looking for is currently only available on the Desktop version and save us all a lot of headache, frustration and lost revenue? Shame on you. and by the way, we have been asking for this since the roll out of QBO.
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