Welcome to the Customer Resource Center for QuickBooks Desktop Enterprise

The Customer Resource Center provides helpful tips and tools, training videos, customer success stories, and expert customer support that's just a click away.

Advanced Reporting

Advanced Reporting makes it easy to run your most critical business reports.



for the first time

Running Enterprise for the first time? We'll help you get set up fast.

Getting started guide

Installation FAQs


Upgrades & updates

Get step-by-step instructions for upgrading from QuickBooks Pro and Premier, or for updating a previous version of Enterprise.

Upgrading from QuickBooks Pro or Premier

Updating an existing QuickBooks Desktop Enterprise installation to the most recent version

See what's new in version 20.0!

New in 2020

QuickBooks Desktop Enterprise offers great new features in version 20.0 to make your experience better than ever.

Enterprise offers a host of new and improved features in 20.0. See a list of our new features.

QuickBooks Priority Circle: Premium benefits to recognize your loyalty

As an Enterprise customer1, you'll receive:

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Enterprise support

Get answers from our U.S.-based QuickBooks experts3, from installing your new Enterprise software to tailoring it to best suit your business needs. We're here to help.

Go to support

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Open: 6 AM-6 PM (PT) Mon-Fri
   9 AM-3 PM (PT) Sat

Support questions

Q. I'm having trouble opening my company file. Can you help?

A file may not open successfully in QuickBooks for a number of reasons.

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Q. Can you tell me how Advanced Pricing works?

With Advanced Pricing, you can automatically change the prices of items on sales forms according to rules you create.

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Training videos

Your subscription includes a robust set of training videos for basic and advanced tasks.