Performance evaluation is crucial for effective management of your company. Employee evaluation helps in developing a healthy competitive attitude among the employees; it helps in improving the organizational performance, ultimately leading to an effective human resource and profitability in the business. As a small business owner, it’s important to have a systematic process for employee assessment.
It is quite simple to conduct performance evaluations for new employees; you just need to have a checklist of all the measureable performances and you can objectively check off each criterion.
However, when it comes to the senior employee, assessing them can be quite tricky. Senior employees are tough to assess as they come with experience and their contribution might not be measureable at times. The following assessment procedure can help a small business owner in measuring performance of the senior employees in the company.
Attitude: Most employees are easy to gauge, their ambition and passion for work reflects in the attitude and their work itself. Being in a senior position demands certain responsibility at work place, like taking initiative and being proactive. This should be the first criteria in evaluating the senior employees.
Regularity: Evaluate the employee based on the attendance. If your employee is regular and reports to work on time, it shows commitment and responsibility towards the organization. This builds the morale and a positive environment in the work place and influences other employees to be regular as well. It also works to set a good example for newer employees.
Communication: Most businesses are about communication, it is one of the most essential skills for an employee. A senior employee can be evaluated on the person’s communication skills, as he will not only communicate with the clients but also delegate duties to the other employees. Hence, communication is one of the important criterion on which a senior employee can be assessed.
Reliability: Being a senior employee requires the person to be reliable and a go-to person for other employees. This person should be able to take over the responsibilities of the business owner in his/her absence.
Quality of work: Senior employees like any other employee can be evaluated based on the quality of work. The person should be in a position to deliver high quality results within the deadline. It is important that the quality of work of your senior employees does not suffer as time goes on. If you find this is happening, take steps to renew their interest in work or possibly look for a new more diverse role for them.
Review every project handled by the employee and evaluate all the criteria objectively. After a thorough review process, ensure that the employee is appreciated for all the good work as well as give pointers on how to improve in the fields which demands improvement.
Building a standardized system for employee evaluation will make the process easier for the small business owner. These are some of the basic guidelines on how to evaluate a senior employee, but you can always customize them to suit your business type.