Nikhil Rungta has recently joined Intuit India as their Managing Director. He will be responsible for the overall business for the country and will be looking at accelerating growth for products like QuickBooks, the leading online business and financial management software in India. We sat down with Nikhil to learn more about him and hear his thoughts on winning in India.
Q: Can you tell us a bit about your background?
A: I have worked in Business Leadership roles across Sales, Marketing, Product Management and Ecommerce with large corporates and startups like Shaw Wallace, Yatra.com, Reliance Jio, and Google.com. Most recently at Housing.com, I was their CMO, I was not only doing demand generation but also managed Housing’s online News Portal and IREF which is India’s biggest real estate community.
As the first CMO of Google in India, I was responsible for the Marketing & Go-to-Market (GTM) Strategy for all Google products including Search, Youtube, Chrome, Android and Google Plus. I launched some key ecosytem building programs like the Great Online Shopping Festival (GOSF) and Get India Business Online (GIBO). I see myself as a business-builder, start-up survivor, growth hacker, and a passionate storyteller. I enjoy and ardently follow pop culture, cricket, and cinema.
Q: What have you learned at your past organizations that you plan to bring to Intuit?
A: Over the years I have worked with some of the best leaders across the world and here are some of the learnings I have had in running successful businesses and building great teams.
- Never eat alone. Team comes first.
- Perfection can be improved. Never settle for good enough.
- Founder mindset. Do onto the company as you would do to your ‘own’ company.
- Keep walking. Keep challenging yourself. Always have a learning mindset.
- Be a coach. Be a teacher. Help make others successful.
Q: What has impressed you the most about Intuit?
A: What struck me first was that Intuit as a company is very value-driven and customer-centric. They have set high standards as is clearly reflected in their True North goals:
- Create an environment where the world’s top talent can do the best work of their lives.
- Delight customers more than rivals in ways that matter most
- Delight partners who add value to the ecosystem
These are not mere principles written on a wall, at Intuit they really walk the talk as is clearly evident from the fact that it has been in the list of top 10 Companies to Work for in India consecutively for the past few years, it is the leading online cloud-based financial management software for small businesses and accountants and one of the only company that is building a partner ecosystem to enable the success of small businesses.
The mission of the company is to profoundly impact the financial lives of its customers that they can’t imagine going back to the old ways of doing things. The fact that Intuit has been doing this for over three decades now it excites me as I see the immense opportunity in front of us to help Indian small businesses win.
Q: What can we expect from you and the QuickBooks in the next few months?
A: At Intuit our singular focus is to enable success and accelerate the growth of small businesses in India. With the emergence of Digital India, we are seeing businesses adopting the latest technology to run and grow their business. The Indian edition of QuickBooks has been specially developed keeping in mind the needs of Indian businesses and emerging trends in digitization, automation, and taxation.
It is a ‘Future-ready’ financial management solution, which is cloud based and can be accessed anytime, from anywhere, from any device, just like we access our emails. QuickBooks is extremely easy to set up and with its best-in-class encryption technology keeps all the data safe and secure.
We have over 1.5 million customers globally and with over two million digitally enabled SMBs in India we are looking at huge growth potential for our business. Given the penetration of mobile amongst small businesses and the fact that it a big enabler of business, we have adopted a ‘Mobile First’ approach for QuickBooks, it is mobile friendly and small businesses can access it from any mobile browser or download the QuickBooks App on the Apple or Android phones.
We will continually enhance the mobile experience and add more features that delight our customers. We are happy at the passing of the Goods and Service Tax bill and are in the process of upgrading our platform and making it GST ready. Apart from these, we are working on many other new features, which will help in ease of doing business. Connect with Nikhil on LinkedIn & Twitter