Melchizedec Sundararaj worked on machine learning and building large scale infrastructure at Google for 7+ years. before establishing CloudInfra. The Company has developed the product Cloudbash which makes big data processing easy with simple Linux commands and has launched https://expertrec.com which delivers personalization and recommendation for e-commerce websites and mobile apps. We chat with him about the venture. An Excerpt from the Interview
- What made you start your venture?
While working with Google, I felt that there is a huge gap between the intelligence available with the top companies like Amazon, Netflix and what was available with smaller companies. Customers demand that every website and mobile app behaves intelligently. So we built Cloudbash – a bigdata platform capable of processing huge data sets. ExpertRec is built on Cloudbash which makes available personalization software ( iewed also viewed , viewed ended up buying etc… ). With such products we believe any business can have the level of intelligence that Amazon and Google have access to.
- What has been the key to your business’s success?
Our teams strong technical expertise in using machine learning on large amounts of unstructured data and the value we have been able to show to our clients has been our key differentiator.
- What are the major challenges in your line of business and how did/do you overcome them?
Indian business owners consider these technologies as luxuries. End customers on the other hand choose the business that offers them such intelligence. Competition among business owners drives them to innovate and adopt technology.
- Do you have a mentor who guides/advices you on matters of the business?
We are partners with Microsoft Ventures and we to interact with experienced industry experts. I also consult with my Google colleagues.
- Have you benefitted from the use of any specific technology for your regular operations?
Our home grown platform Cloudbash is a topnotch big data processing platform and we have been able to power the everyday intelligence needs for our customers.
- What strategy do you follow for Customer Satisfaction & Expansion?
We solve some of the toughest problems for our clients and that is the way we like to delight them and exceed their expectations. Our solutions have a direct impact on their sales and revenues and their end customer satisfaction.
- What, according to you, are the top 3 skills needed to be a successful entrepreneur?