When your customers entrust you with their private data, they expect you to keep it safe and secure. This is especially true when it comes to valuable financial information and proprietary processes. A great security strategy that protects customer data from both online and offline attacks can will build trust and confidence in your business.
Store Customer Data Separately
When you’re dealing with data, it can be tempting to store everything on the same drive. Although this is convenient, it can put your customer data at risk. A safer solution is to keep all customer data in a password-protected part of your server. Then, give out that password only when it’s absolutely necessary. This step reduces the ways to get to the data, which automatically increases security.
Secure Your Computers
Your office computers can be a surprising weakness in your security strategy. Imagine that you run a store with a small office in back. While you’re helping a customer, someone sneaks in to the office and sees the computer. If it’s running on an administrator account with saved passwords, it’s all too easy for the person to access client data. An easy solution? Make sure that your computers are always locked with a password when they aren’t in use and sign out of any program that contains customer data as soon as you’re done using it.
Manage Hard Copies Effectively
As India becomes increasingly dependent on the internet, security strategies often focus heavily on cyber security. However, it’s also important to protect hard copies of documents that contain customer data. Invoices, contracts, and credit card recipients can all put data at risk. If you must keep paper copies, store them in a locked filing cabinet that’s not accessible to anyone else. Whenever possible, get rid of documents by shredding them to protect customer information.
Use Secure Software
The programs you use are one way for hackers to access client data. To prevent security breaches, choose trusted products with a reputation for security. Once they’re installed, set up automatic updates to ensure that you have the latest security patches at all times. If you use cloud-based programs, select products with sophisticated encryption, like QuickBooks Online accounting software. This helps ensure hackers can’t steal data as it’s being transferred from one device to another.
Avoid Storing Data
The easiest way to secure your customer data is to avoid storing it in the first place. After all, when you don’t have it, it can’t be stolen. This is especially important when it comes to high-risk items like credit card numbers. Instead of processing them yourself, invest in a reputable third-party product that can do the job for you. Since those companies deal only in sensitive data, they have the latest, most advanced security technology available — technology that’s out of reach for most small businesses. This step can also give customers confidence in ordering online.
As a small business owner, data security should be one of your highest priorities. When customers know they can trust you, they’re more likely to give you their business.