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ltsburien-bk
Frequent Contributor *

Mulchyard1, the first thing to do is change your online banking password. The second thing is to check with your bank about opening a new account, and reporting any fraudulent charges to the bank. There is no "money in QB" so to speak, except for Quickbooks payments pending to your account (money into your account, less the merchant fees QB charges for the service of receiving payments into your account). Be aware that if the online banking password is changed, the bank feed in QB will need to be reconnected on the legitimate QB account for your business to pull in your bank transactions (the bank feed is read only - if the other account only has bank feed access, it cannot make charges against your bank account). Also, you will need to contact QB directly to make sure any pending Quickbooks payments get routed to your new account number, once the bank reopens a new account in place of the compromised account.