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Resolving duplicate transactions in your Chart of Accounts [Video]

Is there a discrepancy in your account balance due to a duplicated transaction? Follow this guide to remove the duplicate from your books.

  1. Select Accounting in the left hand menu, then select Chart of Accounts.
  2. In the Action column select Account History for the account with the duplicate transaction/s.
  3. Navigate to the transaction you wish to delete, then select it to show more details.
  4. Select Delete.
  5. Repeat steps for any other transactions you wish to remove.

Note: Transactions with green boxes in the ✔ column came from your bank feed. If you delete these transactions, they will be placed back into the For Review section of your bank feed. Refer to this article to remove duplicates from your bank feed: How to remove duplicate bank transactions in QuickBooks Online

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