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judy48
Level 1

2. Suncorp Bank Feed most times does not update.!

 
1 Comment 1
Rebecca_A Product Champion
QuickBooks Team

2. Suncorp Bank Feed most times does not update.!

Hi judy48, 

 

I'm sorry to hear that. Are you using a token code to access your Suncorp Bank account or a standard username and password?

 

With the token code, this does need to be entered each time you update the feed as it replaces the saved password.

 

If you're still experiencing issues please contact the Support Team and one of our experts will be happy to investigate this for you. 

 

Thanks,

Rebecca