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evelyn19
Level 1

3 days of bank feeds have not come across to quickbooks. Why? and do I now wait for an update even though later bank feeds are posting? Do I manually enter them now?

 
1 Comment 1
Kristian_S
QuickBooks Team

3 days of bank feeds have not come across to quickbooks. Why? and do I now wait for an update even though later bank feeds are posting? Do I manually enter them now?

Hi evelyn19,

 

Thank you for reaching out to us with this.

 

Sometimes there can be issues with bank feeds where some transactions don't come through.

 

It great to hear that the bank feed is now coming through with the transactions again, but with the missing ones I would add them manually.

 

You will need to go to your banks website and download a CSV file with the missing transactions then upload that in the Transactions/Banking tab in your QuickBooks.

 

There is an article with some great guidance and a video you can watch here

 

Reach back out to us if you still needed assistance.

 

Kristian.